Senior Salesforce Developer / Solution Architect

Role Overview

We’re seeking a highly experienced Senior Salesforce Developer to lead the design and delivery of Salesforce Service Cloud and contact center solutions. This role is ideal for a hands-on technical leader who operates at both the architectural and development levels, driving scalable solutions aligned with business objectives.

What You Will Do

Serve as the architecture lead for Service Cloud and contact center initiatives, define solution patterns, guide development teams, and collaborate with stakeholders to deliver high-impact, enterprise-grade solutions.

Why It Might Be a Fit

You are the go-to subject matter expert for Service Cloud decisions, development teams align to consistent patterns and standards, stakeholders trust your guidance on scope, tradeoffs, and sequencing, contact center solutions are scalable, resilient, and agent-friendly.

Requirements

• 6+ years of Salesforce experience with deep expertise in Service Cloud
• Proven experience as a Technical Lead or Solution Architect
• Strong hands-on experience with Apex, SQL, and asynchronous processing, Lightning Web Components (LWC), Salesforce Flows and automation design
• Experience designing solutions for contact centers or customer support environments
• Demonstrated ability to lead and mentor development teams
• Strong communication skills, with the ability to engage both technical and non-technical stakeholders
• Experience working in Agile/Scrum environments

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Retirement plan
• Learning budget
• Parental leave
• Wellness program
• Visa/relocation support
• Remote flexibility

Tagged as: Salesforce