Role Overview
The Partner Success Manager I is responsible for building and maintaining strong relationships with select partners to help them progress on their transformation journey. This role works in partnership with cross-functional teams to help customers accelerate business value and ROI from their investment with ConnectWise.
What You Will Do
Provides support to cross-functional teams, researches and analyzes data, ensures partners maximize ROI and adoption, builds and nurtures relationships across accounts, and monitors partner usage data and growth opportunities.
Why It Might Be a Fit
The ideal candidate will have experience with Customer Success fundamentals, strong communication and analytical skills, and the ability to adapt to changing priorities and deliver results under tight deadlines.
Requirements
- Experience with Customer Success fundamentals
- Ability to understand and articulate impact of new technology/processes to partner use cases
- Strong communication, organizational and analytical skills
- Ability to quickly grasp and distinctly explain technological and business concepts
- Effective at leading and facilitating partner executive meetings (QBRs)
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Retirement plan
- Stock options
To apply for this job please visit job-boards.greenhouse.io.
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