Role Overview
The BPS Customer Success Manager will lead customers through their BPS compliance journey, ensuring all required forms and documents are submitted successfully. They will work closely with ESG Customer Success Managers and ESG Account Managers to keep Conservice ESG’s services aligned and integrated to ensure customer success.
What You Will Do
The BPS Customer Success Manager will be responsible for keeping clients updated on regulations, compliance deadlines, and compliance options. They will work with the client’s team to obtain required documents such as building plans and energy audit reports.
Why It Might Be a Fit
The BPS Customer Success Manager will leverage streamlined processes, structured problem-solving techniques, and data management principles to drive customer value. They will work closely with internal teams to improve our products and services to drive growth.
Requirements
- Bachelor’s degree in business, engineering, architecture, sciences, or a real estate related field.
- Demonstrable interest and passion for sustainability
- Demonstrable experience working across functions
- Customer service experience
- Data management experience
- Strong people skills
- Strong analytical skills
- Ability to learn and assess customer needs and a variety of business operating models
- Adaptability in a dynamically changing environment
To apply for this job please visit myjobs.adp.com.
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