Area Business Development Manager – Mortgages

Role Overview

The Area Business Development Manager – LAP is responsible for driving the Loan Against Property (LAP) and Home Loan (HL) business across 25–35 mapped branches and through direct sourcing channel.

What You Will Do

Achieving business targets, maintaining portfolio quality, leading a team of Business Development Managers, and ensuring compliance and customer satisfaction through effective cross-functional coordination.

Why It Might Be a Fit

The role involves managerial and functional responsibilities such as leading a team, driving performance, and ensuring adherence to internal processes and regulatory norms.

Requirements

• Lead and manage a team of Business Development Managers
• Drive performance through regular reviews, coaching, and motivation
• Conduct monthly performance appraisals and feedback sessions
• Facilitate training and development of team and other stakeholders
• Ensure Branch Activation and BDM productivity
• Maintain portfolio quality and manage delinquencies
• Ensure timely hiring and activation of team members as per budget
• Ensure BDM wise minimum customer meeting and logins every month
• Enhance RO/BDM productivity and branch-level profitability
• Deliver Annual Operating Plan (AOP) targets for LAP and HL
• Ensure adherence to internal processes and regulatory norms
• Review and resolve customer rejections and irregularities
• Strengthening branch relationships to boost sourcing
• Drive cross-sell of insurance and liability products (SA/CA)
• Manage customer lifecycle, retention, and satisfaction
• Monitor and manage PDDs and documentation compliance