As a Technical Account Manager, you will play a pivotal role in building strategic partnerships with clients, ensuring their IT environments are optimized, secure, and aligned with business objectives.
Requirements
- 2+ years of experience in a client-facing account management role within an MSP or IT services environment
- Prior experience working for a managed service provider (MSP)
- Experience managing multiple client accounts concurrently
- Working knowledge of Microsoft 365 administration and core services
- General understanding of modern IT operations in cloud-forward/serverless environments
- Experience communicating technical concepts to both technical and non-technical stakeholders, including executives
- Fluent English
- Ability to travel for occasional in-person client meetings (estimated 25–50%)
- Occasional after-hours availability and responsiveness for client needs
Benefits
- Competitive Salary & Comprehensive Benefits Package
- Professional Development
- Fun & Inclusive Company Culture
- Paid time off and company holidays
- Health, dental, and vision insurance options
- 401(k) retirement plan with company match
- On-site gym for employee wellness
- Modern, collaborative office environment
- Ongoing training and professional development
- Opportunity to work with cutting-edge technology
- Team events and employee appreciation initiatives
- Strong company culture focused on innovation and teamwork
To apply for this job please visit jobs.workable.com.
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