Sales Operations & Planning Senior Manager

Role Overview

We are seeking a results-driven and hands-on leader to drive Sales Operations and Planning excellence across two OpCos within the DX platform. This role is accountable for end-to-end commercial execution backbone, including sales order processing excellence, demand and supply planning coordination, distributor screening and compliance support, and sunshine platform master data maintenance.

What You Will Do

Own and optimize the end-to-end sales order process, ensure data accuracy, process compliance, and timely execution across OpCos, establish and maintain standard SOPs and workflows, identify bottlenecks and drive automation and continuous improvement initiatives, lead demand and supply planning coordination, ensure alignment between sales targets, order pipeline, and supply capability, manage key planning metrics such as OTD, backlog, and inventory health, provide clear trade-off recommendations under constraints, and lead execution of distributor screening processes.

Why It Might Be a Fit

The position plays a critical role in ensuring customer commitment (OTD), operational discipline, and scalable processes, while enabling data-driven decision making and cross-functional alignment. The successful candidate will have a strong track record in sales order process management, demand & supply planning, cross-functional execution, and will be able to drive clarity in decision-making and accountability, lead through change and transformation, and demonstrate hands-on leadership with attention to operational details.

Requirements

• Bachelor’s degree required; advanced degree preferred
• Fluent in English written and spoken
• 8–12+ years (Senior Manager) or 10–15+ years (Director) in Sales Operations / Commercial Excellence, Supply Chain / Planning, or Channel or distributor management
• Proven experience in leading multi-functional teams (8–10+ people)
• Strong end-to-end ownership mindset (from order to delivery commitment)
• Excellent stakeholder management and influencing skills in a matrix organization
• Solid analytical and structured problem-solving capability
• Ability to balance business priorities under constraints and make trade-offs
• High learning agility and adaptability in a dynamic environment

Benefits

• Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology.