Customer Success Manager (HR Transformation)

Role Overview

We are seeking a Customer Success Manager to play a critical role in driving the strategic success and transformation of HR systems.

What You Will Do

You will serve as a bridge between business needs and technology, leveraging your expertise to drive impactful outcomes in workforce management.

Why It Might Be a Fit

You will focus on improving customer engagement, product adoption, and ensuring long-term partnerships, while also identifying cross-sell and upsell opportunities to maximize customer value.

Requirements

• Minimum 6+ years of experience in customer success or a similar role within the HR or HCM space
• Proven track record of driving customer outcomes and identifying cross-sell/upsell opportunities
• Ability to thrive in a fast-paced, evolving environment
• Proven ability to identify and execute on cross-sell and upsell opportunities
• Ability to analyze and interpret customer success metrics

Benefits

• Competitive salary
• Benefits package
• Opportunities for professional growth and development