Manager, Product (ROPS – Revenue Operations)

Role Overview

The ROPS Manager of Product is a key leadership role responsible for shaping the vision, strategy, and execution of products that power DaVita’s Revenue Operations (ROPS). This individual will lead a team to implement and enhance business systems and processes, driving significant improvements across multiple business teams.

What You Will Do

Define and communicate the product vision and strategy, develop and manage the product roadmap, prioritize features and initiatives based on user needs, business value, and strategic priorities, and lead the team in conducting discovery through structured user research, interviews, and journey mapping.

Why It Might Be a Fit

Strong leadership and mentoring capabilities, excellent analytical, organizational, and process improvement skills, ability to communicate complex ideas in a simple, easily digestible manner to a range of audiences, and a strong commitment to DaVita’s Core Values.

Requirements

• Bachelor’s degree or commensurate work experience
• A minimum of 6+ years of applicable work experience
• Experience in product management, consulting, strategy, or operations
• Experience managing other teammates or leading project teams
• Advanced knowledge and experience working within the Software Development Life Cycle (SDLC) and with agile methodologies
• Experience in healthcare and/or the revenue cycle
• Experience conducting user interviews, usability tests, or workflow analysis

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning