Role Overview
As a Team Leader, you will manage a team responsible for providing high-quality care to customers, merchants, and dashers. You will lead day-to-day operations, manage team goals, and coordinate workflow to meet service level agreements.
What You Will Do
You will lead a team, support team members, establish and manage team goals, coordinate daily workflow, and operate as a Subject Matter Expert.
Why It Might Be a Fit
You will be a leader with a strong desire to motivate a team, set and achieve targets, and manage career growth and team performance.
Requirements
- Bachelor’s degree or equivalent experience
- 2+ years of people management or team lead experience
- Mind and talent for process improvement
- Experience in pulling data and using data to influence decisions
- Knowledge of Salesforce, Chartio, and Excel/Google Sheets
- Experience in the tech, restaurant, or logistics industries
- Familiarity with working with large, diverse customer support, operations, and sales organizations
- Bilingual in Hindi and English
Benefits
- Comprehensive benefits
- Perks
To apply for this job please visit job-boards.greenhouse.io.
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