Customer and Sales Enablement Specialist

Role Overview

The Customer and Sales Enablement Specialist supports initiatives that strengthen customer engagement, brand loyalty, and overall sales enablement. This role works closely with Product, Marketing, Sales, and Operations teams to coordinate customer communications, manage engagement initiatives, collect feedback, and help deliver a consistent and positive customer experience across all touchpoints.

What You Will Do

Assist in the planning and execution of customer engagement activities, support customer events, monitor customer journey touchpoints, support marketing and retail operations, and assist with product launches and go-to-market activities.

Why It Might Be a Fit

The ideal candidate is creative, organized, data-driven, and passionate about understanding customer needs, with strong written and verbal communication skills, excellent organizational and project coordination abilities, and proficiency in Microsoft Office Suite.

Requirements

• Bachelor’s degree in Marketing, Communications, Business, Public Relations, or a related field (or equivalent experience)
• Strong written and verbal communication skills
• Excellent organizational and project coordination abilities
• Proficiency in Microsoft Office Suite
• Ability to manage multiple projects and deadlines
• Strong attention to detail and customer-focused mindset