Account Services/Client Management Director CareBridge – CareBridge Growth and Client Success

Role Overview

The Account Services/Client Management Director is responsible for establishing relationships across a portfolio of health plans and with key internal stakeholders to drive business results while actively driving growth through expanding existing client solutions. This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.

What You Will Do

Managing client relationships, ensuring satisfaction with CareBridge’s services, and facilitating communication between clients and internal teams for program services implementation. Partnering with cross-functional operations and finance teams to forecast and track key operational and financial metrics.

Why It Might Be a Fit

The ideal candidate will have strong relationship and account management skills, significant experience in client-facing roles with executive-level stakeholders, consulting experience, excellent oral and written communication skills, and a professional presence to effectively represent CareBridge.

Requirements

• BA/BS degree
• 5 years of experience in healthcare or related field
• Proven leadership experience in healthcare
• Strong relationship and account management skills
• Experience in large-scale healthcare or state Medicaid and Medicare programs
• Strong hands-on analytical experience
• Proven track record of working in a dynamic, high-pressure environment
• Excellent written, oral, presentation, and interpersonal communication skills
• Proficiency in Microsoft Office products

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs
• medical
• dental
• vision
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources