Role Overview
Empire & Co. is seeking a Product Operations Specialist to join their growing Strategy & Digital Product team. The role is ideal for someone who is highly organized, process-minded, and interested in furniture, interior design, and digital technology.
What You Will Do
Support the day-to-day operations of Empire & Co.’s digital product portfolio, including managing product administration, user access, client onboarding, quality assurance, documentation, and ongoing operational support.
Why It Might Be a Fit
This role will play an important part in maintaining the operational foundation of our digital products while helping streamline workflows and create efficiencies across the organization.
Requirements
- 1–3 years of experience in e-commerce operations, product operations, project coordination, or a related role
- Highly organized with strong attention to detail and demonstrated follow-through
- Comfortable working across multiple systems, spreadsheets, and digital tools, with the ability to learn new platforms quickly
- Strong written communication and a service-oriented approach when supporting internal and external users
- Strong problem-solving skills with the ability to troubleshoot issues, identify patterns, and coordinate solutions
- Curious and process-minded, with an interest in finding more efficient ways to manage recurring tasks and improve workflows
- Experience using AI tools, with good judgment and discernment around when and how to leverage them to improve efficiency
- Ability to manage multiple priorities, stay organized, and meet deadlines in a fast-paced environment
- Comfortable working independently while collaborating with cross-functional teams
- Interest in commercial furniture, interior design, e-commerce, or digital products is a plus
To apply for this job please visit paycomonline.net.
Follow us on social media