Role Overview
The Customer Success Manager is essential for driving growth and supporting customers and school districts as a trusted advisor. This role involves developing strong client relationships, understanding their needs, and identifying upselling and cross-selling opportunities for EverDriven’s products and services throughout the customer lifecycle.
What You Will Do
The CSM will emphasize EverDriven’s value proposition and demonstrate its impact by providing ongoing education to clients, ensuring they maximize the benefits of the partnership.
Why It Might Be a Fit
We are seeking proactive candidates who excel in problem-solving and relationship building with both internal and external customers. Your ability to generate revenue while fostering meaningful and lasting connections with EverDriven’s clients will be key to your success in this role.
Requirements
- Bachelor’s degree and/or equivalent relevant years of experience
- Minimum of 5 years’ experience in a business development or customer success role
- Valid US driver’s license in good standing, required
Benefits
- Medical, Dental, Vision insurance
- Virtual Doctor Visits with $0 Co-Pay
- Life Insurance (company paid)
- Short Term Disability Insurance (company paid)
- Long-Term Disability Insurance (company paid)
- Flexible Time Off (FTO)
- Paid Holidays
- Paid Time to Volunteer
- Flex Spending Account (FSA)
- 401K Plan (with an awesome employer match!)
- Employee Assistance Program
- Employee Discounts Program
To apply for this job please visit job-boards.greenhouse.io.
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