Senior Sales Manager

Role Overview

The Senior Sales Manager handles local corporate companies with individual and group travel potential guests, meetings and events for the hotel. Under the guidance of DOSM/DOS/ADOS, implements all sales activities and action plans outlined in the marketing plan of the hotel and maximizes business opportunities.

What You Will Do

Maximize upselling opportunities, manage key accounts, develop business development strategies, attend tradeshows, plan sales trips, analyze market changes, maintain high exposure for the hotel, support group-wide sales initiatives, participate in forecasting, recommend room rate structures, conduct site inspections, and supervise familiarization groups.

Why It Might Be a Fit

This role requires strong sales and marketing skills, experience in managing key accounts, and the ability to develop and execute business development strategies. The position offers the opportunity to work in a hotel environment and contribute to revenue growth. The role involves travel and attending tradeshows.

Requirements

• Handles local corporate companies with individual and group travel potential guests, meetings and events for the hotel
• Implements sales activities and action plans outlined in the marketing plan
• Maximizes upselling opportunities
• Manages key accounts in each of the hotel’s revenue contributing departments
• Develops strategies in securing or maintaining a preferred hotel status for global accounts
• Develops and executes effective business development strategies
• Responsible for continuous assessment of pipeline accounts
• Attends major tradeshows and promotional events
• Plans sales trips under the direction of DOSM/DOS/ADOS
• Analyzes market changes
• Maintains high level of exposure for the hotel in major market area
• Supports and implements group-wide sales initiatives
• Participates in forecasting process
• Recommends contracted room rate structure
• Conducts site inspection
• Supervises aspects of familiarization groups
• Participates in accounts review meeting
• Keeps abreast of current and future competitors products, pricing and sales programs
• Assists DOSM/DOS/ADOS to develop and implement segments of the marketing communications plan
• Establishes and maintains files of hit list accounts
• Ensures compliance with QPCM standards and integrity of database
• Familiar with sales and marketing software solutions i.e. Delphi, Opera, Nexus, Meeting Broker and Ideas
• Builds positive working relationship with all departments
• Maintains active communication and builds teamwork amongst sales team
• Maintains open communication with DOSM/DOS/ADOS and General Manager
• Communicates to senior management arrival arrangements of high
• Fully complies with dress code and grooming standards
• Aware of hotel hygiene, food and fire safety and security standards
• Participates in CSR initiatives on environment
• Conducts day to day business with code of conduct and Guiding Principles
• Attends Daily Sales Briefing
• Reviews arrival list for the next three days
• Welcomes meeting organizers or group head on day of arrival or first day of Event
• Conducts Sales calls to develop new accounts or follow-up leads
• Sets appointment for Sales Calls / Conducts telemarketing
• Accomplishes Sales summary and Expense reports
• Meets important account guests at the Club Lounge during cocktails
• Meets with the Events Buddy on a daily and on time for close coordination
• Conducts Showroom or Oculars for clients
• Replenishes Sales tools: collaterals, brochures, DM promo mats, CD presenter
• Submits summary of Sales Activity Report accomplished for the week