Role Overview
The Customer Experience Manager ensures all crew members are providing a WOW experience to customers, trains the crew on customer service, and leads the store to achieve customer service score goals.
What You Will Do
Responsibilities include leading front-end operations, maintaining store cleanliness, performing store manager duties, and partnering with the store manager to recruit, train, and develop crew members.
Why It Might Be a Fit
The ideal candidate will have 2+ years of management experience, excellent communication skills, and the ability to multitask and maintain composure under pressure.
Requirements
- High School Graduate or equivalent
- College experience preferred
- Minimum 2 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
Benefits
- Health coverage
- Financial support
- Personal wellness support
To apply for this job please visit fivebelow.wd1.myworkdayjobs.com.
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