Role Overview
The Customer Experience Manager is responsible for leading their assigned store to achieve and maintain customer service score goals. They ensure all crew members are providing a WOW experience to customers, train the crew on customer service, and maintain store cleanliness and recovery.
What You Will Do
Responsibilities include leading front-end operations, performing store manager duties, recruiting, training, and supervising crew members, and reviewing corporate communications.
Why It Might Be a Fit
The ideal candidate will have excellent communication skills, creative thinking, and the ability to maintain composure under pressure. They will be able to work a flexible schedule and travel as required.
Requirements
- High School Graduate or equivalent
- College experience preferred
- Minimum 2 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
Benefits
- health coverage
- financial and personal wellness
- Dental insurance
- Vision insurance
To apply for this job please visit fivebelow.wd1.myworkdayjobs.com.
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