Digital Operations Support Analyst

Role Overview

The Digital Operations Support Analyst will support the day-to-day operations of Formula 1’s digital products, with occasional travel to London-based suppliers. This role will also be part of the team supporting up to 12 race weekends per season from our Media & Technology Centre in Biggin Hill.

What You Will Do

Manage new work items, identify opportunities to enhance existing processes, monitor live systems, and provide operational support during non-functional testing of digital products.

Why It Might Be a Fit

The ideal candidate will be able to prioritize calmly in a fast-paced environment, provide clear and concise summaries of problems, and have experience within a live event operations environment and in user-facing web applications.

Requirements

• Experience within a live event operations environment
• Experience in user-facing web applications
• Experience in using a Service Management trouble-ticketing tool
• Application Monitoring tools
• Documenting and following procedures
• Ability to understand changes to technology and their implications
• Ability and confidence to communicate clearly and effectively with a range of audiences

Benefits

• Private Healthcare scheme
• Dental Care
• 4 x Grand Prix Paddock passes per season
• Enhanced maternity/paternity leave and other family planning policies
• Free staff shuttle service running to and from surrounding trains stations near to Biggin Hill
• Free healthy snacks in our offices
• Subsidised canteen in Biggin Hill, serving breakfast and lunch
• 25 days annual leave and 8 Bank Holiday days, plus a Christmas period closure
• Opportunities to develop and request training for your role via our in-house Learning and Development team
• Discount on F1 merchandise
• Discount at F1’s experiences including F1 Arcade and F1 Drive
• Perkbox benefit portal and more