Clinical Customer Success Manager

Role Overview

This position is in GE Healthcare’s MIM Software business, where you will be charged with understanding the current needs of our sites and helping them overcome challenges in their clinical workflow to evolve their use of our products.

What You Will Do

Collaborate to build and nurture customer relationships, understand departmental processes, develop a clinical and anatomical knowledge base, and provide software training and technical support.

Why It Might Be a Fit

You will be working with a strong track record of delivering exceptional results with a patient focus, developing deep & strategic account relationships, and executing strategic account plans.

Requirements

• 2+ years of existing customer account management or sales experience preferably in a clinical setting
• A bachelor’s degree is preferred
• Highly competent in a multitude of IT capabilities to support business needs including CRM
• Strong communication and interpersonal skills to build lasting connections
• Time management and organizational skills with the ability to multitask
• Proven ability to navigate hospital institutions