Team Leader – Customer Experience FT (Cibilo)

Role Overview

The Team Leader – Customer Experience FT is responsible for ensuring the highest level of customer experience in their store through personal customer engagement, exceptionally clean and orderly sales floor, dressing rooms, restrooms, and merchandising.

What You Will Do

The CEL assists customers in locating items and answering service questions, performs certain ‘lead Cashier’ duties, and remains on the sales floor for the entirety of the shift with a primary focus to enhance customer experience.

Why It Might Be a Fit

The ideal candidate will have excellent verbal communication skills, ability to effectively work as a team, and ability to meet the physical requirements of the position.

Requirements

• Minimum 6 months to 1-year minimum experience working successfully in retail customer service oriented environment
• Excellent verbal communication skills with customers and co-workers
• Ability to bend, lift, grasp and move continuously through the day
• Must be able to meet the physical requirements of the position

Benefits

• Competitive base and bonus pay
• Savings plans
• Personal financial education
• Store purchase discounts
• Paid time off
• Leadership development
• Tuition reimbursement