Customer Solutions Engineer, Networking, Google Cloud (Mandarin, English)

Customer Solutions Engineer, Networking, Google Cloud is responsible for troubleshooting technical problems for customers, optimizing product performance, and enabling customer success on Google Cloud Platform.

Requirements

• Bachelor’s degree or equivalent practical experience
• 3 years of experience troubleshooting and advocating for customers’ needs
• Experience writing, reading, and debugging code in Java, C, C++, Python, or Go
• Ability to communicate in English and Mandarin to support client relationship management
• Ability to participate in on-call rotation
• Experience working with distributed systems, solutions, design patterns, or best practices
• Experience creating content for technical audiences
• Knowledge of networking fundamentals (e.g., load balancing, cloud storage, peering, TCP/IP, etc.)