Senior Merchant Acquisition and Sales Operations Team Lead

Role Overview

The Senior Merchant Acquisition and Sales Operations Team Lead will drive end-to-end GrabMart’s merchant acquisition while optimizing merchant operations to ensure scalable growth. The role involves strategic acquisition and execution, sales & partnership negotiation, and acquisition optimization and operations.

What You Will Do

The Critical Tasks You Will Perform include identifying strategic merchant gaps, managing retail acquisition, delivering presentations to persuade merchants to partner with GrabMart, leading contract negotiations, and developing customized partnership proposals.

Why It Might Be a Fit

To be successful in this role, you will need strong communication skills in both Thai and English, experience in sales, business development, or merchant acquisition, and a strong understanding of the Quick commerce or E-commerce landscape.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field
• 4+ years of experience in sales, business development, or merchant acquisition
• Strong understanding of Quick commerce or E-commerce landscape, O2O (offline-to online) or retail tech industry
• Communication: both Thai and English
• Experience to work as part of a team and dynamic culture
• Analytical skills, proficiency in Microsoft Excel, and SQL or similar database query language

Benefits

• Term Life Insurance
• Comprehensive Medical Insurance
• GrabFlex (create a benefits package that suits your needs and aspirations)
• Parental and Birthday leave
• Love-all-Serve-all (LASA) volunteering leave
• Confidential Grabber Assistance Programme
• FlexWork arrangements (differentiated hours)