Senior Manager, Marketing Operations

Role Overview

The Senior Manager, Marketing Operations serves as the operational leader responsible for maximizing the effectiveness, efficiency, and scalability of Central Marketing’s delivery model. This role provides the governance, project management discipline, and operational intelligence needed to align business demand with available resources and ensure marketing investments deliver maximum value.

What You Will Do

Leading a team of Project Managers and Production Coordinators, this role oversees demand planning, capacity management, portfolio governance, project and program management excellence, and operational performance across Central Marketing’s Creative and Digital functions.

Why It Might Be a Fit

Success in this role requires balancing business demand with available capacity, improving operational performance, and providing leadership with the data and insights needed to make informed decisions regarding priorities, staffing, outsourcing, service levels, and future investments.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field
• 8+ years of experience in marketing operations, PMO leadership, portfolio management, creative operations, agency operations, or related operation disciplines
• Excellent leadership skills
• Proven experience managing enterprise portfolios, demand planning, capacity management, workflow governance, and operational reporting
• Strong analytical, financial, and business acumen with the ability to translate operational data into actionable business recommendations
• Ability to work through ambiguity and drive strategic operational effectiveness
• Strong skills in KPI development and tracking, performance reporting, and data analysis
• Excellent collaboration, communication, and problem-solving skills, with experience working with cross-functional teams in a matrixed or federated organization model
• Ability to travel approximately 10% of time, both domestic and international

Benefits

• Medical
• Dental
• Stock purchase plan
• 401(k)
• Tuition reimbursement

Tagged as: Data Analysis, Project Management