Sales Operations Administrator (Mid-Atlantic)

Role Overview

The Sales Operations Administrator (SOA) is a valuable resource for Regional Partners, Account Executives, and Sales Operations Team. The SOA partners with Sales Operations Specialists (SOS) to support a group of assigned Account Executives. The SOA will assist in supporting sales by requesting quotes from appropriate Vendors and Distributors, generating quotes for Customers, managing SalesForce.com Opportunities.

What You Will Do

Use SalesForce.com to assist in creating accounts, generating quotes, tracking opportunities, and processing purchase orders. Assist in data entry for quotes that will be delivered to new and existing customers. Provide review of opportunity details to prepare an order to be submitted.

Why It Might Be a Fit

Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines under the guidance of the SOS team members. Serve as a liaison between GuidePoint Account Executives, Purchasing, Accounting and Contracts Departments to process and track orders.

Requirements

• High School Diploma or GED required
• Moderate experience (2-3 years+) in a customer service/sales support type role
• Must be self-motivated with a strong ability to prioritize tasks
• Must have outstanding attention to detail and commitment to follow-through
• Ability to work well within a team atmosphere
• Must be available on the last day of the month/year to assist the team in processing orders
• Strong ability to multitask
• An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must
• Must be open to receiving constructive feedback and applying it to improve their results
• Strong written and verbal communication skills
• Ability to communicate clearly and concisely via email, phone, and written documents
• Intermediate level experience with Microsoft Office and Internet Navigation
• Ability to work flexible work schedule required
• Demonstrated willingness to learn and use AI-enabled tools

Benefits

• Group Medical Insurance options: Zero Deductible PPO Plan
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option