Role Overview
The Sales Operations Specialist (SOS) is a valuable resource for Regional Partners and Account Executives, supporting sales and marketing efforts by requesting quotes, managing Salesforce.com opportunities, and corresponding with customers.
What You Will Do
The SOS will use Salesforce.com to generate quotes, track opportunities, and process orders, and will assist the Marketing team with planning and coordinating marketing events.
Why It Might Be a Fit
The ideal candidate will be self-motivated, detail-oriented, organized, and a strong team player with excellent follow-through, and will be able to manage multiple tasks with shifting priorities and tight deadlines.
Requirements
- High School Diploma or GED required
- Associate Degree or equivalent from two year college or technical school preferred
- 3+ years in a customer service/sales support type role
- Prior experience in Customer Relationship Management (CRM) software required
- Intermediate level experience with Microsoft Office and Internet Navigation
- Solid Math skills with the ability to calculate margins/discounts, and percentages required
- Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security
- Strong written and verbal communication skills
- Demonstrates a willingness to learn and use AI-enabled tools
- Ability to work flexible work schedule required
Benefits
- Group Medical Insurance options
- Group Dental Insurance
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option
To apply for this job please visit boards.greenhouse.io.

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