Sales Operations Manager

Role Overview

The Sales Operations Manager will drive operational excellence across the sales organization by enabling effective planning, performance tracking, systems management, and cross-functional coordination. The incumbent will ensure that sales teams are equipped with the right tools, processes, and insights to deliver sustainable growth.

What You Will Do

Responsibilities include leading monthly, quarterly, and annual sales planning cycles, developing and tracking sales forecasts, monitoring demand vs. supply alignment, designing and managing sales dashboards, tracking KPIs, and providing actionable insights to Sales Director and leadership teams.

Why It Might Be a Fit

The ideal candidate will have strong expertise in Excel, Power BI, or similar tools, experience with CRM/SFA systems, and strong business acumen, analytical thinking, and problem-solving skills. The candidate will also be able to act as a bridge between Sales, Marketing, Finance, and Supply Chain, and ensure alignment on demand planning, promotions, and launches.

Requirements

• Bachelor’s degree (MBA preferred)
• 5–8 years experience in Sales Operations / Commercial Excellence / Analytics (FMCG/Pharma preferred)
• Strong expertise in Excel, Power BI, or similar tools
• Experience with CRM/SFA systems
• Strong business acumen, analytical thinking & problem-solving skills
• Stakeholder management skills

Benefits

• Hybrid Working model (Home office)
• Equal Opportunities
• Inclusive culture
• Confidential personal information
• Reasonable adjustment or accommodation
• Confidentiality of personal information