Role Overview
As a key member of the Sales leadership team, the Vice President, Sales Operations & Commercial Development will drive operational excellence, sales effectiveness, and commercial development by building scalable processes, enhancing technology and business capabilities, and fostering strong cross-functional partnerships.
What You Will Do
Lead Sales Operations and Administration, establish performance metrics and governance, lead change management efforts, and partner with IT and business leaders to define and execute a roadmap that improves sales productivity, decision-making, and operational efficiency.
Why It Might Be a Fit
The successful candidate will be strategic, operationally excellent, commercially minded, technology forward, collaborative, change-oriented, customer focused, and a trusted advisor to senior leadership.
Requirements
- 10+ years of progressive leadership experience in Sales Operations, Commercial Operations, Business Operations, or a related field
- Proven success improving sales effectiveness, operational performance, and organizational productivity
- Experience leading large-scale cross-functional initiatives, business transformation efforts, and change management programs
- Strong understanding of sales systems, CRM platforms, business intelligence, automation, and emerging technologies
- Demonstrated ability to build and lead high-performing teams through growth and change
- Strong commercial acumen with a track record of identifying and developing new business opportunities
- Experience influencing senior stakeholders and driving outcomes across functions without direct authority
- Exceptional communication, strategic planning, project management, and problem-solving skills
- Experience in publishing, media, consumer products, or another complex multi-channel business preferred
- Deep understanding of the relationship between sales, operations, customer experience, and profitability
Benefits
- Comprehensive and highly competitive benefits package
- Elective benefits employees may select to best fit the needs and personal situations of our diverse workforce
- Physical health benefits
- Retirement and savings benefits
- Caregiving benefits
- Emotional wellbeing benefits
- Transportation benefits
To apply for this job please visit careers-harpercollins.icims.com.

Follow us on social media