Clinical Associate – Growth

Role Overview

As a Clinical Associate, you’ll work at the intersection of GTM strategy and clinical operations, helping shape how clinicians experience Heidi while informing how we deliver, position, and evolve our platform.

What You Will Do

You’ll offer peer-to-peer onboarding support, collect and synthesise new-user insights, provide clinical expertise, and support onboarding and scaling of enterprise accounts.

Why It Might Be a Fit

You’ll join a team measured on real-world impact, not press cycles, and have the opportunity to progress extremely fast in a purpose-driven mission that actually matters.

Requirements

• Current registration as a medical practitioner, dentist, or allied health professional with Ahpra (required)
• Clinical experience with the ability to credibly support peers and speak to real-world clinical workflows
• Familiarity with Heidi’s platform or strong enthusiasm to learn it deeply (highly preferred)
• Comfort navigating customer engagement, messaging refinement, and clinical support functions
• Excellent communication skills, especially in clinician-to-clinician support contexts

Benefits

• Annual learning and development budget of $1,000
• Health and wellness allowance of $150/month
• Home office budget of $500
• 26 weeks paid primary parental leave
• 18 weeks paid secondary parental leave
• Fertility support up to $10,000
• Four weeks of work from anywhere per year
• Serious equity