Customer Operations General Manager II

Role Overview

The General Manager II, Customer Operations is responsible for the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team.

What You Will Do

Actively fosters a culture that provides the ‘Best in Class’ service, proactively drives the sales process, and ensures achievement of profitability.

Why It Might Be a Fit

We’re looking for a leader with 6+ years’ experience in Customer Service or Operations Management, with a Bachelor’s Degree preferred, and moderate proficiency in Microsoft Office Suite.

Requirements

• 6+ years’ experience in Customer Service or Operations Management
• Bachelor’s Degree, preferred
• Moderate proficiency in Microsoft Office Suite

Benefits

• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs – Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more