Customer Operations Manager

Role Overview

The Customer Operations Manager focuses on front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team.

What You Will Do

Responsible for daily customer operations and revenue generation, leading and supporting processes to meet and exceed customer expectations.

Why It Might Be a Fit

We’re looking for 1-3 years’ experience in Customer Service or Operations, with a high school diploma required and a bachelor’s degree preferred.

Requirements

• 1-3 years’ experience in Customer Service or Operations
• High School Diploma required, Bachelor’s Degree preferred
• Moderate proficiency in Microsoft Office Suite

Benefits

• Up to 40% off the base rate of any standard Hertz Rental
• Medical, Dental & Vision plan options
• Life Insurance
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs – Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more