Customer Success Manager

Role Overview

The Customer Success Manager holds a key role in the customers’ digital transformation journey, partnering with HPE account teams to understand business objectives and project priorities.

What You Will Do

The CSM is responsible for delivering enjoyable experiences for customers throughout their journey with HPE, from onboarding to activation, and advocacy resulting in increased workload-led consumption and higher revenue outcomes.

Why It Might Be a Fit

The CSM is on a mission to proactively guide customers in amplifying the consumption of HPE solutions, achieving increased metering outcomes, and ensuring realizing the maximum value from their investment.

Requirements

• Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories, and techniques.
• Contributes to the development of innovative principles and ideas.
• Successfully operates in the most complex disciplines, in which the company must operate to be successful.
• Provides highly innovative solutions.
• Leads large, cross-division functional teams or projects that affect the organization’s long-term goals and objectives.

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion