Senior Sales Operations Specialist

Remote Full TimeSan José, Costa Rica (Remote)Hitachi Solutions America

Role Overview

Supports the effectiveness and efficiency of the sales organization through process optimization, data analysis, reporting, CRM administration, and sales enablement activities.

What You Will Do

Identify opportunities for process improvements, maintain CRM data integrity, develop and maintain dashboards and reports, monitor pipeline health, and support territory and quota processes.

Why It Might Be a Fit

The ideal candidate will have experience supporting CRM platforms, dashboards, reporting, and business analytics, as well as experience working with cross-functional business teams.

Requirements

  • Bachelor’s degree in Business Administration, Finance, Analytics, Information Systems, or related discipline
  • 4–7 years of experience in Sales Operations, Revenue Operations, Business Operations, Sales Analytics, or a related field
  • Experience supporting CRM platforms such as Dynamics CE
  • Demonstrated experience with dashboards, reporting, and business analytics
  • Experience working with cross-functional business teams
  • Advanced Excel skills
  • CRM administration and reporting experience
  • Experience with Power BI, Tableau, or similar reporting tools
  • Data analysis and process documentation skills
  • Familiarity with automation and AI-enabled productivity tools preferred

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Learning budget
  • Parental leave
  • Wellness program
  • Visa sponsorship available
  • Relocation assistance

To apply for this job please visit jobs.smartrecruiters.com.


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