Account Manager: Digital Marketing Strategy

Role Overview

The Account Manager is the primary relationship owner and program manager for a portfolio of digital marketing clients across SEO, AEO, Paid Media, CRO, and Analytics engagements. The Account Manager will ensure clients have clear direction, structured programs, and a strong partnership experience.

What You Will Do

Serve as primary point of contact for assigned clients, build strong, trust-based relationships with client stakeholders, lead structured client meetings, and ensure clients understand how work aligns to their business goals.

Why It Might Be a Fit

Success in this role means clients feel confident in Inflow as a strategic partner, work is clearly prioritized and aligned to business goals, and internal teams operate efficiently with clear direction.

Requirements

• Experience working in an agency environment
• 3+ years in Account Management, Program Management, or Client Success within a digital marketing agency or marketing services environment
• Strong understanding of digital marketing channels (SEO, Paid Media, CRO, Analytics, Content) at a general level
• Proven ability to manage multiple client relationships simultaneously
• Strong project management and organizational skills
• Experience coordinating cross-functional teams
• Ability to translate business goals into structured plans
• Excellent written and verbal communication skills
• Ability to simplify complex topics for non-technical stakeholders
• Strong attention to detail and follow-through
• Familiarity with SEO or Paid Media concepts
• Experience supporting eCommerce or B2B clients
• Experience preparing client presentations or executive summaries

Benefits

• Paid vacation and sick days
• Insurance: Health, dental, vision, life, short-term and long-term disability
• 401K with employer contributions
• Health and wellness budget (up to $65/month)
• Monthly internet stipend
• Give Back/ Civic Action Days
• Continued education budget: An annual $500 budget