Senior Research Executive, Customer Experience

Role Overview

The Senior Research Executive will contribute to client service teams, manage internal project workflows, and analyze data to deliver compelling stories and actionable recommendations for clients.

What You Will Do

Responsibilities include contributing to client meetings, managing fieldwork, setting up market research projects, analyzing data, and visualizing research results in reports and presentations.

Why It Might Be a Fit

The ideal candidate will have a strong customer-centric mindset, excellent communication and interpersonal skills, and the ability to work autonomously in a multicultural environment.

Requirements

• University degree in marketing/market research, management, social sciences, communication sciences, data science, or similar
• First experience in market research is an advantage for a Research Executive
• 3-5 years of market research experience is required for the Senior Research Executive position
• Highly collaborative and adaptable
• Ability to work efficiently in a team
• Numerous tasks at once
• Proactive and solution-oriented
• Strong customer-centric mindset
• Strong attention to detail
• Numerical and analytical skills
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Native in (Swiss-) German language and excellent English skills
• Strong PowerPoint and Excel skills

Benefits

• Extensive trainings
• Scope for career development in a global company
• A collaborative and supportive work environment
• International working environment

Tagged as: Data Analysis, Excel