Customer Experience Coordinator

Role Overview

The Customer Experience Coordinator will assist as a direct link between the Customer, Sales Team, and internal personnel, providing a first-class customer experience.

What You Will Do

Answer incoming phone calls, customer support emails and customer chats, evaluate and write up incoming orders, assist customers with product inquiries, and provide customer outreach.

Why It Might Be a Fit

The ideal candidate will have superior verbal and written communication skills, proficiency in Microsoft Office Suite, and experience in a demanding environment.

Requirements

• Superior verbal and written communication skills
• Proficient in Microsoft Office Suite
• Ability to multi-task in a demanding environment
• Organized and meticulous
• Strong interpersonal skills

Benefits

• Health Care (Medical, Dental & Vision)
• 401(k) Plan with Company Match
• Paid Time Off (Vacation, Sick & Public Holidays)
• Convenient Location with Free Parking
• Company Provided Beverages and Snacks
• Dog Friendly Work Atmosphere
• Company Gatherings and Events