Sales Operations Specialist

Summary

We are seeking a strategic, data-driven Sales Operations Specialist to partner with Sales and Marketing to drive growth, improve efficiency, and enable insight-driven decision-making. This role will lead critical sales operations functions, including analytics, processes, tools, and reporting, while helping the organization translate data into actionable business strategies.

Essential Duties

• Lead and optimize sales operations strategy, including tools, processes, and automation across the full sales lifecycle (pipeline, forecasting, pricing, and reporting)
• Own data, analytics, and reporting (including POS data), delivering actionable insights to improve sales and marketing performance
• Standardize and enhance sales processes and best practices to drive consistency and operational excellence
• Partner cross-functionally with Sales, Marketing, and IT to align systems, analytics, and business initiatives
• Translate data into growth strategies through market analysis, customer segmentation analysis, and performance insights
• Support customer engagement by developing insight-based selling tools, business reviews, and data-driven narratives
• Act as a strategic advisor to leadership, guiding decision-making with clear, data-backed insights
• Manage and optimize commercial programs (e.g., pricing agreements, rebates, and sales incentive plan)
• Build organizational capability by coaching teams on tools, processes, and data-driven decision making

Qualifications/Experience

• Bachelor’s degree in business, analytics, or a technical field (CS/IS)
• 3–5 years of sales operations experience in a manufacturing environment, including direct sales and distribution models
• Proven track record of improving sales performance through scalable processes, tools, and analytics
• Strong analytical skills with the ability to translate complex data into actionable insights
• Administrator level experience with CRM systems (Salesforce.com preferred), and analytic/reporting tools, including Power BI and Tableau
• Excellent problem-solving, communication, and cross-functional collaboration skills
• Demonstrated ability to influence stakeholders and drive change
• Experience coaching and developing teams to build data-driven capabilities