E-Commerce Inside Sales Rep

Role Overview

The E-Commerce Inside Sales Rep is responsible for managing and converting parts leads from all channels to sales. The ideal candidate will have strong industry parts knowledge and customer service skills.

What You Will Do

Respond to customer parts leads, research parts, and provide exceptional customer service. Work cross-functionally to transition customer accounts to the e-commerce platform and coordinate with the E-Commerce Team.

Why It Might Be a Fit

The role requires a self-starter with multi-tasking ability and strong interpersonal skills. The candidate should have a commitment to customer satisfaction and experience with Microsoft Business Central is a plus.

Requirements

• High school diploma or GED
• Minimum of 3-5 years industry experience or customer service experience
• Extensive industry parts knowledge
• Excellent communication, time management, and organizational skills
• Commitment to customer satisfaction
• Computer skills including Microsoft Office and email at a highly proficient level
• Proven ability to accurately and quickly develop creative solutions to problems
• Self-starter with multi-tasking ability and strong interpersonal skills
• Experience with Microsoft Business Central a plus

Benefits

• Competitive pay
• 401(k) with company match
• Paid time off
• Paid holidays
• Health benefits
• Life insurance
• Bonus program eligibility
• Paid training for field personnel
• Uniforms provided for field personnel