Sr. Director, Sales Operations

Role Overview

This is a senior leadership opportunity to build and scale a modern, data-driven Sales Operations function within a high-growth environment.

What You Will Do

Establish a consistent operating rhythm for forecasting, pipeline inspection, deal reviews, bookings management, manager actions, quarterly business reviews, and executive reporting.

Why It Might Be a Fit

Ideal for an experienced operator who thrives on creating structure from ambiguity, driving transformation, and building capabilities that scale.

Requirements

• 10+ years of experience in Sales Operations, Revenue Operations, Business Operations, Go-to-Market Strategy, or a related discipline, including significant leadership experience.
• Proven experience leading Sales Operations or Revenue Operations within a B2B software-as-a-service or recurring-revenue business.
• Strong knowledge of forecasting, pipeline management, bookings, quota attainment, territory and segmentation planning, funnel conversion, sales productivity, and executive reporting.
• Demonstrated ability to build dashboards and reporting solutions directly, rather than solely managing teams responsible for developing them.
• Strong Salesforce expertise, including opportunity data, forecasting processes, field governance, reporting, and data quality.
• Hands-on experience with Tableau, Looker, Power BI, Salesforce reporting, advanced spreadsheets, or comparable business intelligence and reporting environments.
• Experience developing KPI frameworks, source-of-truth models, standard operating procedures, reporting governance, quality assurance routines, and change-management plans.
• Ability to operate effectively with imperfect data, incomplete processes, system limitations, and competing stakeholder priorities while continuously improving the underlying operating model.
• Proven success leading transformation or build programs from current-state assessment through implementation, adoption, and continuous improvement.
• Strong analytical and financial acumen, with the ability to connect operational metrics to revenue outcomes and broader business decisions.
• Track record of developing analysts and operators into stronger, more strategic business partners.
• Excellent executive communication skills, including the ability to turn complex data into concise narratives, recommendations, and clear actions.
• Practical experience applying automation and artificial intelligence to improve reporting, analysis, workflow execution, or decision speed.
• Strategic judgment combined with a willingness to work directly in operational and analytical details when required.
• Ability to create clarity without perfect information, make thoughtful trade-offs under capacity constraints, and follow initiatives from problem definition through implementation, validation, adoption, and measurable outcomes.
• Strong leadership, ownership, preparation, follow-through, collaboration, and change-management skills.
• Must be currently authorized to work full-time in the United States.
• Must reside in an eligible U.S. state for employment: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Nebraska, New Jersey, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, or Wyoming.

Benefits

• Annual compensation range of $175,000–$200,000 USD.
• Generous health coverage for employees and eligible family members.
• Fully paid short- and long-term disability coverage and life insurance equal to two times base salary.
• 401(k) matching available after 60 days, with full vesting after one year.
• Employer HSA contributions and an HRA to help offset deductible costs.
• Flexible vacation policy that allows employees to take the time they need.
• Company rewards and recognition program with opportunities to redeem rewards for personalized gifts and experiences.
• 8 hours of Volunteer Time Off each year, plus opportunities to participate in community service initiatives.
• 8 hours of paid Rest, Relax, Recharge time to support mental well-being.
• Access to mental health and well-being resources, including counseling, stress management programs, and mindfulness workshops for employees and dependents.
• Fully paid parental leave of 12 weeks for primary caregivers and 6 weeks for secondary caregivers.
• Paid pet-related leave and pet bereavement support.
• Four weeks of fully paid caregiver leave for employees caring for aging dependents or family members.
• $50 monthly home data stipend and a $250 home office sign-on bonus.
• Fertility care support options.
• Access to financial experts and resources to support personal financial planning.
• Direct student loan payment program, subject to applicable qualifications and eligibility requirements.