Role Overview
The Lead Intake / CRM Manager will be responsible for contacting new inbound leads within 60 seconds of form submission, responding to voicemails, and escalating urgent opportunities. The role requires impeccable spoken and written English, a confident telephone presence, and strong listening skills.
What You Will Do
The successful candidate will contact new inbound leads, conduct initial conversations to understand prospect information, and schedule qualified prospects with the correct ABG team member. They will also manage HubSpot CRM data quality, create and maintain accurate contact records, and follow up on leads.
Why It Might Be a Fit
The ideal candidate will have demonstrated success in appointment setting, inside sales, lead qualification, business development, or customer service, and experience using HubSpot CRM or a comparable CRM platform.
Requirements
- Exceptional spoken and written English
- Clear, confident, and professional telephone voice
- Strong listening, questioning, and note-taking skills
- Demonstrated success in appointment setting, inside sales, lead qualification, business development, or customer service
- Experience using HubSpot CRM or a comparable CRM platform
- Ability to learn ABG’s services, target markets, qualification criteria, and sales process
- Ability to work quickly without sacrificing accuracy or professionalism
- Strong organizational skills and consistent attention to detail
- Ability to manage a high volume of calls, emails, tasks, and records
- Comfortable speaking with senior decision-makers and business owners
- Ability to handle rejection and objections without losing momentum
- Reliable internet, telephone access, and a professional work environment if working remotely
Benefits
- Supportive and collaborative team environment that values innovation and creativity
- Opportunities for professional growth and skill development
- The chance to contribute to exciting and impactful architectural projects
To apply for this job please visit jobs.smartrecruiters.com.
Follow us on social media