Business Analyst – SAO (Student Enrollment and Account Management (SEAM) -Student Accounts)

Role Overview

The Business Analyst – Student Accounts will support a shared service team within Johns Hopkins University’s (JHU) Office of Student Accounts and Enrollment Management (SEAM). The role plays a critical role in supporting the systems and technical operations of Student Accounts, with a primary focus on student billing systems, tuition calculation, system integrations, and related technologies.

What You Will Do

Responsibilities include researching and resolving billing and system discrepancies, troubleshooting technical and data issues, supporting system testing, and helping ensure the accuracy and reliability of technologies that support student billing, payments, refunds, collections, tax reporting, and other student financial activity.

Why It Might Be a Fit

The position requires strong logic and reasoning capabilities, process-oriented skills, and the ability to articulate clearly and effectively. The ideal candidate will have a bachelor’s degree in a related field, three years of related experience, and experience in higher education, project management, and accounts receivable/billing.

Requirements

• Bachelor’s Degree in a related field
• Three years of related experience
• Strong logic and reasoning capabilities
• Process-oriented skills
• Ability to articulate clearly and effectively
• Experience in higher education, project management, and accounts receivable/billing

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Retirement plan
• Paid time off
• Holidays

Tagged as: Project Management