Role Overview
Serves as a trusted advisor to new and existing customers, helping them maximize the value of Sensormatic solutions while driving retention, adoption, and growth.
What You Will Do
Build strong customer relationships, deliver actionable business insights, and help customers realize measurable value from their investment.
Why It Might Be a Fit
Partner closely with Sales, Solutions, Operations, Marketing, Finance, and Technology teams to support retention, customer satisfaction, adoption, and growth.
Requirements
- Bachelor’s degree in Business, Marketing, Retail Management, Analytics, or a related field.
- Minimum of 3 years of experience in customer success, account management, customer service, consulting, or a related business function.
- Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Word.
- Strong analytical and critical thinking skills with the ability to translate data into actionable business recommendations.
- Excellent verbal, written, and presentation communication skills.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Customer-focused mindset with strong relationship-building capabilities.
- Ability to work independently while collaborating effectively across cross-functional teams.
- Ability to travel up to 10%.
Benefits
- Competitive salary and bonus plan
- Paid vacation/holidays/sick time – 15 days of vacation first year
- Comprehensive benefits package including 401K, medical, dental, and vision care
- Extensive product and on the job/cross training opportunities with outstanding resources
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
To apply for this job please visit jci.wd5.myworkdayjobs.com.
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