Store Sales Manager

Role Overview

The store manager leads Mattress Firm’s vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units.

What You Will Do

Leads selling programs, drives related KPI results, and supports the omni-channel experience. Ensures teams put the customer at the center and creates a compelling and engaging environment for MFRM team members.

Why It Might Be a Fit

The ideal candidate is an effective coach who develops associates’ skills and performance, fostering a collaborative and motivated team dedicated to achieving success.

Requirements

• Conduct one-on-one meetings to gain a deep understanding of your team’s motivations and personal/professional aspirations.
• Develop a comprehensive team ‘bio book’ that grows alongside your team.
• Have 30-60-90-day check-ins with new team members to discuss progress and opportunities.
• Conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools.
• Ensure company policies, including appearance and functionality standards, and state regulations are followed.
• Provide technical and product knowledge information to associates and customers, serve as subject matter expert.
• Analyze company provided reporting to determine appropriate staffing levels for store location.
• Partner with leadership to make staffing level changes.
• Achieve or exceed individual store financial targets through effective execution and customer service at the store level.
• Ensure store execution of product merchandising, marketing and POP standards.
• Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales.
• Manage stock inventory levels for assigned store.
• Review merchandise flow for assigned store, ensuring accurate stock.
• Follow all Company procedures on cash handling including acceptance of payment and deposit processes.
• Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing.
• Maintain awareness of competition, advertisements and services offered, develop strategies to counter.
• Conduct store level inventory process and research any discrepancies.
• Partner with leadership and corporate partners as needed.
• Execute company initiatives and any other activities requested by the supervisor.
• Lift, push or pull 50+ pounds.

Benefits

• Dental insurance
• Vision insurance
• Ability to stand or sit for 8+ hours at a time