Manager, Account Management

Role Overview

We are hiring a Manager, Account Management to lead a fast-growing team in Medellín, focused on customer expansion, retention, and revenue growth across global accounts. This is a high-impact leadership role where you will develop top-tier talent, strengthen client partnerships, and drive measurable business outcomes.

What You Will Do

Lead & Scale a High-Performing Team, Own Revenue Growth, Strengthen Customer Relationships, Drive Operational Excellence, Cross-Functional Collaboration, Data-Driven Decision Making

Why It Might Be a Fit

Results-driven leader who thrives in a dynamic, KPI-driven SaaS environment, Strong communication, negotiation, and stakeholder management skills, Highly analytical with a data-driven mindset

Requirements

• Fluent English (C1/C2)
• Proven experience in Account Management, Customer Success, or Sales in a SaaS or technology environment
• Prior experience leading or mentoring a team with measurable results
• Strong track record of revenue growth, renewals, and customer retention
• Experience managing mid-market or enterprise clients
• Proficiency with CRM tools such as Salesforce, HubSpot, or similar platforms
• Strong communication, negotiation, and stakeholder management skills
• Highly analytical with a data-driven mindset

Benefits

• Competitive compensation aligned with the Medellín market
• Performance-based bonus structure
• Private health insurance and wellness benefits
• Paid time off and holidays
• Career growth opportunities within a global technology company
• Exposure to international clients and leadership