Sales Engineer

Role Overview

The Sales Engineer is a vital member of the sales team, providing pre-sales technical support to prospective customers for all KnowBe4 products. They will identify key customer requirements and present KnowBe4 products that meet those requirements. The ideal candidate will collaborate directly with other business units to address complex technical issues.

What You Will Do

Investigate and document technical issues, communicate with prospective customers, create brand awareness for KnowBe4 products, establish relationships with partners and clients, and work alongside the Sales team to implement and manage technical proof-of-concepts.

Why It Might Be a Fit

The ideal candidate will have excellent verbal and written communications, highly organized and result-oriented, excellent time management and organization skills, and the ability to work with minimal supervision.

Requirements

• 2 year degree or technical degree
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Highly organized and result-oriented
• Excellent time management and organization skills
• Can demonstrate technical troubleshooting and analysis ability
• Can demonstrate integrity, accountability, respect and commitment
• Strong collaborative and teamwork skills
• Must be able to work with minimal supervision

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses