Implementation Account Manager

The Business Solutions Implementation Manager II is responsible for managing the onboarding of legal plan and identity theft protection benefit programs selected by large customers/employers.

Requirements

• Effective communication and collaboration skills
• Meet deadlines, organization and time management
• Ability to maintain autonomy while working on projects and duties
• Customer service and support skills
• Employee benefits and industry knowledge
• Proficient in Word, Excel, and PowerPoint
• Strong written and verbal communication
• Excellent listening, negotiation, and presentation abilities
• Adaptable and organized with ability to build rapport with customers
• Ability to handle multiple deadlines, provide a detailed-oriented, and analytical approach to daily duties and relationship building with a high degree of confidentiality
• Critical thinking and problem-solving skills
• Proactive approach with a passion for service and an ability to thrive in a results driven environment

Benefits

• Full-time employment
• Equal opportunity employer