Deal Desk Program Manager

Role Overview

As a Deal Desk Program Manager in our Solutions & Services Group, you will play a pivotal role in driving operational excellence and governance across the Services & Solutions Deal Desk function.

What You Will Do

Manage the intake, assessment, tracking, and governance of Change Requests (CRs) arising from solution scope modifications, customer requirements, and contractual changes.

Why It Might Be a Fit

The ideal candidate combines strong program management, business acumen, governance expertise, and stakeholder management skills to drive scalable, compliant, and efficient business operations.

Requirements

• Bachelors Degree in business, finance or a related field
• MBA or equivalent is a plus
• Proven experience in Deal Desk, sales operations, program management, contract governance, change management, or related roles within a services organization
• Strong analytical skills with the ability to interpret complex data and make data driven recommendations
• Familiarity with Microsoft Dynamics 365, Power BI and Codata
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams
• Attention to detail, strong organizational skills and ability to work in a fast paced environment
• Ability to work as part of a global team which may require engaging across distances, cultures, and time zones in a matrix organizational structure
• Ability to balance commercial agility with governance rigor
• 3-8 years of progressive broad-based program management, information technology and business experience

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid holidays
• Retirement plan

Tagged as: Deal Desk