Chief Growth Officer (CGO)

Role Overview

The Chief Growth Officer (CGO) is accountable for commercial performance, including organic revenue growth, customer retention and expansion, forecast accuracy, profitable revenue growth, market strategy, pricing, marketing effectiveness, strategic partnerships, and commercialization of new capabilities. The CGO must be equally credible in a customer meeting, an ELT operating review, a pricing discussion, a Board conversation, and a pipeline inspection.

What You Will Do

The CGO will lead an integrated enterprise growth engine that protects current revenue while creating repeatable, profitable organic growth across Lighthouse’s services, markets, and strategic adjacencies. This includes building and leading a commercial operating framework, delivering sustainable growth across existing services while developing new growth opportunities, establishing executive-level account ownership, customer health scoring, renewal discipline, account expansion plans, and early-warning mechanisms to identify and address at-risk revenue.

Why It Might Be a Fit

We’re looking for a collaborative, people-centered leader with a track record of building strong teams, developing leaders, fostering cross-functional collaboration, and creating an environment where team members feel valued, supported, and accountable. The ideal candidate will have experience driving organic growth, pricing discipline, strategic account development, customer retention, and sales-force effectiveness in a complex B2B services environment.

Requirements

• Collaborative, people-centered leadership
• Experience driving organic growth, pricing discipline, strategic account development, customer retention, and sales-force effectiveness
• Strong business and financial acumen
• Experience scaling a multi-service company, developing new revenue streams, and supporting acquisition diligence and integration
• Ability to lead through growth and change, establish clear roles and expectations, develop talent, and build the processes and capabilities needed for sustained performance

Benefits

• Competitive executive base salary
• Performance-based annual incentive
• Medical, dental, and vision benefits
• 401(k) with company match
• Paid time off, paid holidays, volunteer time off, and other company-sponsored benefits

Tagged as: Forecasting