Enterprise Customer Success Manager (Salesforce Certified)

Role Overview

Join Litify’s Enterprise team as a Customer Success Manager, working with a portfolio of 15-20 client accounts to drive adoption, desired outcomes, and retention. This role will be remote with occasional travel.

What You Will Do

Monitor and manage client accounts, provide expert advice on Litify and Salesforce, lead goal setting sessions, and partner with clients to provide best practices and solutions.

Why It Might Be a Fit

Ideal candidate has 2+ years of CSM experience, strong technical aptitude, and excellent communication skills. Bonus and benefits offered.

Requirements

• Bachelor’s degree
• Intermediate Salesforce Admin level tasks (flows, custom reports, complex formulas)
• Salesforce Admin Certification (plus)
• 2 years experience as a Customer Success Manager (ideally with a SaaS product)
• 7 years experience in direct customer-facing positions

Benefits

• Bonus
• Benefits

Tagged as: Salesforce