Sales Operations Manager

Role Overview

The Manager, Sales Operations is responsible for leading the operational functions of the Inside Sales and Customer Service teams to drive efficiency, consistency, and profitability across the business. This role serves as a critical liaison between Inside Sales, Field Sales, Finance, and Operations, ensuring seamless execution of sales processes, pricing strategies, quote management, and order fulfillment activities.

What You Will Do

Develop, implement, and continuously improve best-practice processes for quotations, order management, customer service, and overall sales operations. Lead operational initiatives that support annual sales, bookings, and revenue objectives. Act as the primary liaison between Sales, Finance, and Operations to ensure effective communication and alignment across functions.

Why It Might Be a Fit

Strong leadership, coaching, and team development skills with the ability to motivate and inspire employees to achieve exceptional results. Excellent verbal and written communication skills with the ability to influence and collaborate across all levels of the organization.

Requirements

• Bachelor’s degree in Engineering, Business, Marketing, Operations, or a related field
• Minimum of 10 years of progressive experience in sales, customer service, commercial operations, or sales leadership roles
• Proven track record of leading high-performing sales operations, inside sales, or customer service teams
• Experience working within a manufacturing environment is preferred
• Wire and cable industry experience is highly desirable

Benefits

• Competitive salary
• Benefits package
• Opportunities for professional growth and development
• Travel opportunities (up to 20% domestically and internationally)