Manager, Franchise Growth & Enablement team

Role Overview

The Manager, Franchise Growth & Enablement team will oversee Specialty Merchant and Service Provider lifecycle activities, manage the Network Enablement Partner Program, and deliver comprehensive training sessions to ensure compliance and operational excellence.

What You Will Do

The role will involve managing and overseeing various activities, including registration, program participation, onboarding, and expansion of the Network Enablement Partner Program. The Manager will also act as a primary point of contact for Service Providers, Network Enablement Partners, and Specialty Merchants.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of payment scheme rules, experience in Compliance or Fraud Management, and familiarity with regulatory requirements and best practices in the North American market for high-risk merchants.

Requirements

• Strong understanding of payment scheme rules
• Experience in Compliance or Fraud Management
• Familiarity with regulatory requirements and best practices in the North American market for high-risk merchants
• Knowledge of acquirer onboarding processes, customer due diligence practices, and controls related to high-risk merchant activity
• Demonstrated ability to partner with internal teams and external customers to resolve onboarding, compliance, and performance-related issues

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time and 5 personal days
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement