Senior Sales Operations Manager

Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. With the support of top-tier investors, Medely has quickly become a go-to platform for healthcare professionals to instantly access high-paying jobs with the freedom and flexibility to work when and where they want.

As a fully remote team of sharp, collaborative, and entrepreneurial individuals, we are dedicated to redefining the way healthcare workers and facilities work together to provide for patients. We are looking for passionate and skilled professionals to join our team and help us take on tough challenges in this fast-expanding healthcare industry segment.

Join us in our mission to transform the healthcare staffing industry and improve patient lives!

Medely is seeking a Sales Operations Leader to join our team and play a critical role in driving revenue growth and operational excellence. Reporting to the VP of Revenue Operations, the Sales Operations Leader will lead the planning and operational support for the AE teams across all of Medely’s key vertical markets. This leader will be the trusted business partner of the sales leaders, proactively looking at the GTM motion across the lifecycle of the customer in a data-driven manner to optimize motions proactively. This leader will be responsible for directly supporting our AE teams, owning the planning cycle for sales team, driving end-to-end performance monitoring and optimization, proactively identifying and solving for bottlenecks, risks, and opportunities across the sales lifecycle, and serving as the connective tissue for the sales motion across all stakeholders.

Duties

• Provide direct and proactive support to AE teams, serving as a trusted advisor to the AE leadership team.
• Own the sales planning cycle for all verticals, including data-based recommendations, identifying and refining ICP definition for the vertical in partnership with sales leadership,  territory creation, and providing meaningful input on compensation plan design and quota setting.
• Drive end-to-end performance monitoring and optimization through meaningful data, metrics, reporting, and insights across the customer lifecycle.
• Generate business insights through advanced analytics and data mining to improve the Sales GTM and facilitate fact-based decision making
• Proactively help solve for bottlenecks, risks, and opportunities across the customer lifecycle to optimize GTM performance.
• Monitor sales productivity and proactively identify and help remove friction in the selling process to improve productivity.
• Partner with enablement to ensure that the sellers across all verticals are enabled to drive optimal conversations with customers by connecting customer pain to Medely’s current and future offerings.
• Serve as the connective tissue for the sales across all stakeholders (marketing, AM, ClinOps)
• Drive operational excellence cadence for the vertical, including Forecasting and Metrics to promote repeatability and outcome-based execution.
• Work collaboratively to deploy technology and automate key processes to increase the amount of time that sellers spend with customers and partners.

Requirements

• 6+ years of experience in sales operations or revenue operations
• Experience in developing and executing sales operations strategies for complex organizations.
• Strong analytical skills and proven ability to leverage data meaningfully to drive impactful recommendations across the revenue lifecycle
• Strong understanding of the GTM motion across all stages of the customer lifecycle.
• Ability to think strategically and develop and implement innovative solutions at scale.
• Strong track record of success in driving revenue growth and operational excellence.
• Expert in sales and revenue processes, including driving operational cadences, forecasting, territory definition and GTM strategy
• Deep understanding of data, metrics, reporting and relevant GTM tools.
• Excellent communication and interpersonal skills.
• Proven ability to work effectively across functions to drive optimal outcomes for the business and customers
• Organized, with excellent attention to detail and the ability to work in a fast-paced and change driven environment.

Why Medely: Benefits & Perks

• Competitive Compensation: Based on experience and performance
• Long-term Incentives: 401k
• Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance
• Flexibility: We believe that work/life balance is important, so we offer twenty days of Paid Time Off and eleven paid holidays.
• Paid parental leave
• Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally!
• Ownership: Drive meaningful business impact on a team you’ll help build and define!
• Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!

We’re an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.

Work location is flexible if approved by Medely.

Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate.

We are an E-Verify company.

Tagged as: Revenue Operations, Sales Operations